Drop off consultations: If you are unable to come to the clinic during one of our scheduled appointment times or there is no available face-to-face consultation times that day, we offer the option of a drop-off consultation. For drop-off appointments, you will drop your pet off at a designated time in the morning, and one of the oncology doctors will call you after he/she has reviewed your pet’s medical history and performed a thorough physical examination. During this initial conversation, the oncology doctor will review your pet’s pertinent medical history and will go over diagnostic and/or treatment options recommended based on your pet’s needs. Once a plan has been established, additional diagnostics and/or treatments can be accomplished during that same day. A face-to-face meeting can usually be arranged at the end of the evaluation or at discharge to answer any remaining questions and to review any additional pertinent information.
Face-to-face consultations: Face-to-face consultations provide you and your pet the opportunity to interact with our staff. During your consultation, the oncology staff will provide you with basic information about your pet’s specific diagnosis based on the medical records that we have reviewed. We will then discuss the diagnostic tests needed and/or treatment plan that has been customized to your pet. This discussion and evaluation is estimated to take 30-60 minutes, depending on case complexity and availability of medical records. Basic diagnostics (i.e. bloodwork, urinalysis, radiographs, fine needle aspirates) can be performed while you wait. If a more complex procedure is needed, the estimated time needed will be communicated to you so that you may decide on dropping your pet off, waiting, or returning on a different day for the diagnostics tests to be performed. Once all diagnostics are completed, we will reconvene with you to discuss findings and recommendations for therapy. If you are comfortable with the information presented and have made a decision about therapy, treatment can often be initiated that same day. The average time for a consultation is variable, but please allocate a minimum of two hours for your visit to the clinic.
Our client service representatives Tracey Baxter (Washington, DC), Jaime Finkelstein(Leesburg, VA) and Crystal Cruz (Richmond, VA) can discuss the scheduling options in more detail when you call for your initial consultation, and help you to determine which type of appointment would best suit you and your pet.